Privacy Policy

GlowGo Spray Tanning Ltd
Company Number: 17254452

Last updated: 28 July 2026

Who We Are

GlowGo Spray Tanning Ltd (“GlowGo”, “we”, “our” or “us”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect, why we collect it and how we use it when you visit https://glowgospraytan.co.uk or use our services.

Contact Details

GlowGo Spray Tanning Ltd
28 Penrhyn Road
Colwyn Bay
LL29 8LG

Email: glowgonorthwales@gmail.com


What Information We Collect

Depending on how you interact with us, we may collect:

  • Your name
  • Email address
  • Telephone number
  • Booking information
  • Appointment history
  • Payment information (processed securely through Stripe)
  • Marketing preferences
  • Information submitted through contact forms or competitions
  • Website usage information through cookies and analytics

How We Use Your Information

We use your information to:

  • Manage bookings and appointments
  • Respond to enquiries
  • Process payments
  • Send booking confirmations and reminders
  • Improve our services and website
  • Send marketing communications where you have opted in
  • Comply with our legal obligations

Booking System & Payments

Bookings are managed using Serenity Bookings.

Payments are securely processed by Stripe through Serenity Bookings.

GlowGo Spray Tanning Ltd does not store your full payment card details.


Marketing

If you choose to receive marketing emails, we may occasionally contact you with:

  • Exclusive offers
  • Competitions
  • New services
  • Business updates
  • Promotions

You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us.


Sharing Your Information

We only share your information where necessary to provide our services.

This may include trusted service providers such as:

  • Serenity Bookings
  • Stripe
  • Website hosting providers
  • Email marketing providers
  • Analytics providers

We never sell your personal information to third parties.


How Long We Keep Your Information

We retain your information only for as long as necessary to:

  • Provide our services
  • Meet legal and accounting requirements
  • Resolve disputes
  • Maintain appropriate business records

Your Rights

Under UK data protection law you have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information where appropriate
  • Restrict or object to processing
  • Request a copy of your personal information

To exercise any of these rights, please contact us using the details above.


Complaints

If you are unhappy with how we process your personal information, you have the right to complain to the Information Commissioner’s Office (ICO).

The ICO can be contacted via:
https://ico.org.uk

We would always appreciate the opportunity to resolve any concerns before you contact the ICO.


Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page.


Cookie Policy

Last updated: 28 July 2026

What Are Cookies?

Cookies are small text files stored on your device when you visit a website.

They help websites function correctly, remember your preferences and improve your browsing experience.


How We Use Cookies

GlowGo Spray Tanning Ltd uses cookies to:

  • Keep the website working correctly
  • Remember your preferences
  • Understand how visitors use our website
  • Improve our services
  • Measure website performance

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function correctly and cannot be switched off.


Analytics Cookies

These help us understand how visitors use our website so we can improve it over time.


Marketing Cookies

Where you have given consent, these cookies may be used to measure advertising performance and provide more relevant marketing.


Managing Cookies

When you first visit our website, you will be given the option to accept or reject non-essential cookies.

You can also manage or remove cookies through your web browser settings.

Please note that disabling some cookies may affect the functionality of the website.


Contact

If you have any questions about this Cookie Policy, please contact:

GlowGo Spray Tanning Ltd

28 Penrhyn Road
Colwyn Bay
LL29 8LG

Email: glowgonorthwales@gmail.com